A printer-friendly version of my CV as a PDF.
Dissertation: The Quiet Professional: An investigation of U.S. military Explosive Ordnance Disposal personnel interactions with everyday field robots. (2013).
Research Summary: My research discovers and describes patterns of human interaction experiences with emerging technologies, and situates them within larger cultural contexts and social systems to offer a framework for understanding what phenomena are occurring, explain why these interactions are playing out the way they are, and predict future emerging patterns of human behavior based on these findings. My work is scaffolded by an interdisciplinary approach used to find ways of understanding the complex human behavior, actions, and cultural influences related to human-technology interactions, and pointing to actionable solutions as well as new directions for innovative work. More broadly, these findings can be applied to the development of technologies that are effective and improve outcomes of human-technology collaborative/team or training situations.
University of Washington, Seattle, WA
M.S., Technical and Scientific Communication, 2007
Rensselaer Polytechnic Institute, Troy, NY
M.S., Technical Communication, 2004
Area of Concentration: Human-Computer Interaction
University of Wisconsin, Madison, WI
B.A., Communication Arts, 1999
Area of Concentration: Film, Radio, and Television Theory
Research Fellow, "Ethics + Emerging Sciences Group"
California Polytechnic State University (CalPoly), 2015-2018
Ethics, risk, and social concern assessment. Publishing projects. Engage policymakers, business, academia, as well as the broader public on key issues in science and society.
Assistant Director, "Engineering Communication Program"
University of Washington, Seattle, WA, 2007-2008
Managed the Engineering Writing Center (EWC). Assisted the Director with TA support and training (for 231 and 333 TAs), developed workshops for faculty in the College of Engineering. Wrote proposals for funding and special topics courses. Developed and taught "Introduction to Theories, Methods, and Materials of Writing Center Tutoring" (TC 499) course.
Directed Research, "Curriculum Design and Engineering Writing"
University of Washington, 2006-2007
Researched and developed curriculum for grant writing workshops hosted by the Department of Technical Communication. Reviewed current TC 333 curriculum and collaborated to develop new teaching materials. Collected, organized and archived original classroom materials developed by current TC 333 Teaching Associates, including lecture notes and supplementary materials such as PowerPoint and instructions for group exercises.
Directed Research, "Internet-Based Research/Examining Computer Supported Cooperative Work"
University of Washington, 2005
Used the Internet to empirically study the effectiveness of electronically delivered information. Worked on refining an Internet-based research tool, study of information design on users’ behavior and performance in computer supported cooperative work environments, with a specific focus on the assessment of wikis. Identified questions and subjects for study, read relevant literature and collaborated on experiment design.
Graduate Research Associate, "Hall Health, AEDSports.com"
University of Washington, 2005
Assembled Web design team and supervised two undergraduate Research Assistants. Managed the development of two Web sites: (a) a Web-based survey on NCAA AED use and (b) a Web-based interface for online survey database administration.
Directed Research, "Computer Games"
University of Washington, 2005
Researched the cultural aspects of games, including a project of player-avatar identification in EverQuest.
Web Content Developer, Marshfield Clinic, Marshfield, WI, 2001-2004
Designed interfaces of Web sites/applications, including remote usability testing software. Established user- centered Web design methods. Responsible for all Marshfield Clinic Web-based application usability testing (from recruiting to data interpretation to final report write-up and presentation of results). Conducted heuristic evaluations, formal user testing, focus groups, and contextual inquiries. Created prototypes, mockups, and web pages for external and internal sites. Compiled reports, including statistical and market trends, to track Web ROI metrics. Researched and reported on competitive intelligence information.
Communications/Web Specialist, Wisconsin Bankers Association, Madison, WI, 2000-2001
Supervised production schedules for two corporate Web sites. Conceptualized and directed complete design process. Acted as Webmaster and Web editor. Developed Web site marketing plan, including establishing policy regarding use of corporate colors and logo on Web, Web advertising price structure, brochures, and other marketing materials.
Communications/Web Administrator, Wisconsin Bankers Association, Madison, WI, 1999- 2000
Developed information structure for the corporate Web site. Coordinated production of the site from design through launch. Edited and updated site content. Wrote Web copy, media talking points, press releases, and newspaper articles. Created an in-house solution to prioritize projects for the intranet and Internet. Evaluated the existing system and based on user research, developed a new organizational system and communication center that more efficiently accommodated new Clinic business initiatives and supported current ones.
Guest Lecturer, "AI, Ethics, and Human-Robot Interactions."
(Profs. Thomas Arnold and Matthias Scheutz). Tufts University, Medford, MA, April 23, 2017.
Visiting Lecturer, "Robotics and Social Inclusion" (Barnabas Wetton)
Designskolen Kolding, Denmark, January 2016.
Lectures included "Culture and human-robot interaction in militarized spaces," "Romantic relationships with Robotic Sex Workers," and "An introduction to qualitative research methods."
Teaching Assistant, "College of Education Writing Center"
University of Washington-Seattle, 2009-2011
Managed the College of Education Writing Center. Created center schedules, tracked usage, offered writing workshops, and visited classes to promote the writing center services. Developed workshops for undergraduate and graduate students in the College of Education.
Teaching Assistant, Teacher Education Program, "Math Methods, Dilemmas of Teaching and Learning, Arts &
Technology" & "Teaching for Learning & Adolescent Development"
University of Washington-Seattle, 2008-2009
Collaborated on curriculum development; led discussions. Graded written work.
Teaching Assistant, "Empirical Traditions in Technical Communication"
University of Washington-Seattle, 2008
Collaborated on curriculum development (TC 502); led discussions. Graded all written work.
Teaching Assistant, "Advanced Technical Writing and Oral Presentation"
University of Washington-Seattle, 2005-2007, 2008
Taught all lectures (TC 333). Developed course materials and learning activities, met with students and graded all written work and oral presentations.
Teaching Assistant, "Introduction to Theories, Methods, and Materials of Writing Center Tutoring"
University of Washington-Seattle, 2007
Wrote syllabus (TC 499), taught all classes. Developed learning activities, graded all required written work.
Teaching Assistant, "Introduction to Technical Writing"
University of Washington-Seattle, 2004, 2008
Taught all lectures (TC 231). Collaborated in curriculum and exam development, met with students and graded all written work, including mid-term and final exam papers.
Lead Tutor, "Engineering Writing Center"
University of Washington-Seattle, 2007, Summer
Supported undergraduate engineering students improving and learning new writing skills. Focused on developing student skills through discussion and discovery in individual sessions.