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University of Washington, Seattle, WA
Ph.D., Learning (Cognitive) Sciences, 2013

Dissertation: The Quiet Professional: An investigation of U.S. military Explosive Ordnance Disposal personnel interactions with everyday field robots. (2013).

Research Summary: I use a human-centered research approach to find ways of understanding the complex ecosystems of human behavior, actions, and cultural influences related to human-technology interactions. My research investigates human behavior with technology, situating conditions in real world contexts and social systems to offer a framework for understanding what behavioral phenomena are occurring, explain why these interactions are playing out the way they are, and predict future emerging patterns of human behavior based on these findings. My work outcomes inform design, point to actionable solutions, and identify directions for innovative work in human-technology interactions.

University of Washington, Seattle, WA
M.S., Technical and Scientific Communication, 2007

Rensselaer Polytechnic Institute, Troy, NY
M.S., Technical Communication, 2004
Area of Concentration: Human-Computer Interaction

University of Wisconsin, Madison, WI
B.A., Communication Arts, 1999
Area of Concentration: Film, Radio, and Television Theory


(Name appears as both J. Carpenter and J. Hillan)

Carpenter, J.(Manuscript in progress, expected 2021). The Naked Android: Synthetic socialness and the human gaze. UK: CRC Press/Taylor & Francis Group.
Carpenter, J. (2016). Culture and human-robot interaction in militarized spaces: A war story. UK: Routledge/Taylor & Francis.

Book Chapters
Carpenter, J. [Chapter manuscript in progress, expected 2021.] The valence of loneliness. In A. Campbell, Ed, The Lovemakers. Ed. UK: Goldsmiths Press.
Carpenter, J. [Untitled chapter manuscript in progress, expected 2021]. In Gender in AI and robotics: Gender challenges from an interdisciplinary perspective. Jordi Vallverdú, UAB, Ed. Switzerland: Springer.
Carpenter, J. Kill switch: The evolution of road rage in an increasingly AI car culture. Funded under Ethics + Emerging Sciences Group (California Polytechnic State University); National Science Foundation, Grant No. 1522240. In E. De Visser, R. Pak & E. Rovira [Eds.] The psychology of interacting with everyday robots. 2020. Amsterdam: Elsivier.
Carpenter, J. (2016). Deus Sex Machina: Loving robot sex workers, and the allure of an insincere kiss. In J. Danaher & N. McArthur (Eds.), Sex Robots: Social, Legal and Ethical Implications. (2017.) Cambridge, MA: MIT Press.
Carpenter, J. (2013). Just Doesn’t Look Right: Exploring the impact of humanoid robot integration into Explosive Ordnance Disposal teams. In R. Luppicini (Ed.), Handbook of Research on Technoself: Identity in a Technological Society (pp. 609-636). Hershey, PA: Information Science Publishing. doi:10.4018/978-1-4666-2211-1.

Peer-Reviewed Journals
Carpenter, J., Davis, J., Erwin-Stewart, N., Lee. T., Bransford, J. & Vye, N. (2009). Gender representation in humanoid robots for domestic use. International Journal of Social Robotics (special issue). 1(3), 261-265. The Netherlands: Springer.
Reichenbach, J., Bartneck, C., & Carpenter, J. (2008). The Carrot and the stick - The role of praise and punishment in human-robot interaction. Interaction Studies: Social Behaviour and communication in biological and artificial systems; special issue of on "Human and robot interactive communication." 9 (2), 179-203. Oxford, UK: Ingenta.
Hillan, J. (October, 2003). Physician use of patient-centered Web logs and journals. Clinical Medicine and Research. 1(4), 333-334. Stanford, CA: Stanford University Libraries.
Hillan, J. (July, 2003). PatchWorx: Connecting ill and disabled children in an online community. Clinical Medicine and Research. 1(3), 259-260. Stanford, CA: Stanford University Libraries.

Peer-Reviewed Conference Proceedings - Full Papers
Carpenter, J. (2009). Why send the Terminator to do R2D2’s job?: Designing androids as rhetorical phenomena. Proceedings of HCI 2009: Beyond Gray Droids: Domestic Robot Design for the 21st Century. Cambridge, UK. Sept. 1.
Carpenter, J., Davis, J., Erwin-Stewart, N., Lee. T., Bransford, J. & Vye, N. (2008). Invisible machinery in function, not form: User expectations of a domestic humanoid robot. Proceedings of 6th conference on Design and Emotion. Hong Kong, China.
Carpenter, J., Eliot, M. & Schultheis, D. (2006). Machine or friend: understanding users’ preferences for and expectations of a humanoid robot companion. Proceedings of 5th conference on Design and Emotion. Göteburg, Sweden.
Reichenbach, J., Bartneck, C., & Carpenter, J. (2006). Well done robot! The importance of praise and presence in human-robot collaboration. Proceedings of RO-MAN 06: The 15th IEEE International Symposium on Robot and Human Interactive Communication, 86-90. Hatfield, UK.
Bartneck, C., Reichenbach, J., Carpenter, J., & Hupfeld, F. (2006). Use of praise and punishment in human-robot collaborative teams. Proceedings of RO-MAN 06: The 15th IEEE International Symposium on Robot and Human Interactive Communication, 177-182. Hatfield, UK.

Peer-Reviewed Conference Proceedings - Short Papers and Presentations
Carpenter, J., Davis, J. Erwin-Stewart, N. Lee. T., Bransford, J. & Vye, N. (2008). Gender representation in humanoid robots for domestic use. 1st International Conference on Human-Robot Personal Relationships. June 12-13. Maastrict, The Netherlands.
Carpenter, J., Eliot, M. & Schultheis, D. (2006). The Uncanny Valley: Making human-nonhuman distinctions. Proceedings of the 5th International Conference on Cognitive Science, 81-82. Vancouver, B.C., Canada.
Carpenter, J. (2006). Exploring Human-Centered Design in Human-Robot Interaction. Presented at HRI Young Researchers Workshop, in conjunction with HRI 2006. Salt Lake City, UT.
Hillan, J. (2005) The necessity of enforcing multidisciplinary research and development of embodied Socially Intelligent Agents. Proceedings of AISB 2005. British Society for the Study of Artificial Intelligence and the Simulation of Behaviour, 133-140. Hertfordshire, UK.

Manuscripts in Preparation/Submitted for Review
Carpenter, J. (2017). The Naked Android: Robots, sex, and synthetic love. [Book]. (In preparation).

Other Publications
Carpenter, J. (2014, September). The existential robot: Living with robots may teach us to be better humans. Issues, 108, 39-42.
Carpenter, J. (2016, May). Shaping the future of war: The important questions. Los Angeles Review of Books Digital Edition, pp. 84-89. The digital revolution: Debating the promise and perils of the Internet in the last years of the Obama administration. (Eds. M. Pridmore-Brown & J. Crockett).
Carpenter, J.Why Project Q is more than the world's first nonbinary voice for technology. (2019, November-December). ACM Interactions.Vol. XXVI.6., p. 56.

Invited Presentations
Asmussen, E. & Carpenter, J. (2019, June). Jury co-presentor for Project Q. Cannes-Lions International Festival for Creativity. Cannes: France.
Carpenter, J. (November, 2019). Flipping the script: Q and nonbinary voice. "Why is AI a woman? ": Design for Different Futures. [Panel]. Philadelphia Museum of Art. Philadelphia, PA.
Carpenter, J. (2018, August 21). UX Week. Dark patterns and the ethics of robot design. San Francisco, CA.
Carpenter, J. (2016, November 3). The robot is the medium: Our ethical responsibilities as Makers. 6th Digital Ethics Symposium. Loyola University. Chicago, IL.
Carpenter, J. (2016, March 3). Humans + Robots: Dream Machines. TEDxEAL. Odense, Denmark.
Carpenter, J. (2014, May 14). DroneU: The emotional consequences of operating a military drone. Future Tense/SLATE.
Carpenter, J. (2014). The Robot Accommodation Dilemma: Human-field robot interactions, attachment, and operator decision-making. IDGA Counter-IED Training Forum. Arlington, VA.
Sherman, R. & Carpenter, J. (2019, June). Jury co-presentor for Project Q. Cannes-Lions International Festival for Creativity. Cannes: France.

Awards and Nominations

Lighthouse3 100 Brilliant Women in AI Ethics to Follow in 2019 and Beyond
Lighthouse3 100 Brilliant Women in AI Ethics to Follow in 2020 and Beyond.
Project Q. (2019). As research consultant with VICE/VIRTUE-Copenhagen and Copenhagen Pride: Bronze Glass Lion for Change. Cannes: France.
Project Q. (2019). As research consultant with VICE/VIRTUE-Copenhagen and Copenhagen Pride: Shortlisted for Beazley Design of the Year award via the Design Museum of London.


Research Scientist, Associate Research and Development Principal
Accenture (San Jose/San Francisco), 2018-Present
Human-robot interaction and human-emerging technology interaction applied research in the Digital Experience laboratories. Accenture is a leading global professional services company providing a range of strategy, consulting, digital, technology & operations services and solutions.

Research Fellow, "Ethics + Emerging Sciences Group"
California Polytechnic State University (CalPoly), 2015-2018
Ethics, risk, and social concern assessment. Publishing projects. Engage policymakers, business, academia, as well as the broader public on key issues in science and society.

Assistant Director, "Engineering Communication Program"
University of Washington, Seattle, WA, 2007-2008
Managed the Engineering Writing Center (EWC). Assisted the Director with TA support and training (for 231 and 333 TAs), developed workshops for faculty in the College of Engineering. Wrote proposals for funding and special topics courses. Developed and taught "Introduction to Theories, Methods, and Materials of Writing Center Tutoring" (TC 499) course.

Directed Research, "Curriculum Design and Engineering Writing"
University of Washington, 2006-2007
Researched and developed curriculum for grant writing workshops hosted by the Department of Technical Communication. Reviewed current TC 333 curriculum and collaborated to develop new teaching materials. Collected, organized and archived original classroom materials developed by current TC 333 Teaching Associates, including lecture notes and supplementary materials such as PowerPoint and instructions for group exercises.

Directed Research, "Internet-Based Research/Examining Computer Supported Cooperative Work"
University of Washington, 2005
Used the Internet to empirically study the effectiveness of electronically delivered information. Worked on refining an Internet-based research tool, study of information design on users’ behavior and performance in computer supported cooperative work environments, with a specific focus on the assessment of wikis. Identified questions and subjects for study, read relevant literature and collaborated on experiment design.

Graduate Research Associate, "Hall Health, AEDSports.com"
University of Washington, 2005
Assembled Web design team and supervised two undergraduate Research Assistants. Managed the development of two Web sites: (a) a Web-based survey on NCAA AED use and (b) a Web-based interface for online survey database administration.

Directed Research, "Computer Games"
University of Washington, 2005
Researched the cultural aspects of games, including a project of player-avatar identification in EverQuest.

Web Content Developer, Marshfield Clinic, Marshfield, WI, 2001-2004
Designed interfaces of Web sites/applications, including remote usability testing software. Established user- centered Web design methods. Responsible for all Marshfield Clinic Web-based application usability testing (from recruiting to data interpretation to final report write-up and presentation of results). Conducted heuristic evaluations, formal user testing, focus groups, and contextual inquiries. Created prototypes, mockups, and web pages for external and internal sites. Compiled reports, including statistical and market trends, to track Web ROI metrics. Researched and reported on competitive intelligence information.

Communications/Web Specialist, Wisconsin Bankers Association, Madison, WI, 2000-2001
Supervised production schedules for two corporate Web sites. Conceptualized and directed complete design process. Acted as Webmaster and Web editor. Developed Web site marketing plan, including establishing policy regarding use of corporate colors and logo on Web, Web advertising price structure, brochures, and other marketing materials.

Communications/Web Administrator, Wisconsin Bankers Association, Madison, WI, 1999- 2000
Developed information structure for the corporate Web site. Coordinated production of the site from design through launch. Edited and updated site content. Wrote Web copy, media talking points, press releases, and newspaper articles. Created an in-house solution to prioritize projects for the intranet and Internet. Evaluated the existing system and based on user research, developed a new organizational system and communication center that more efficiently accommodated new Clinic business initiatives and supported current ones.


Guest Lecturer, "AI, Ethics, and Human-Robot Interactions."
(Profs. Thomas Arnold and Matthias Scheutz). Tufts University, Medford, MA, April 23, 2017.

Guest Lecturer, "Robots, Sex, War, and Culture"
(Adam Montadon). Lillebaelt Academy, Odense, Denmark, March 4, 2016
Informal lecture and Question & Answer session for Lillebaelt undergraduate design students on the topics of human-robot interactions in stressful conditions, and how robots are being incorporated into everyday life.

Visiting Lecturer, "Robotics and Social Inclusion" (Barnabas Wetton)
Designskolen Kolding, Denmark, January 2016.
Lectures included "Culture and human-robot interaction in militarized spaces," "Romantic relationships with Robotic Sex Workers," and "An introduction to qualitative research methods."

Teaching Assistant, "College of Education Writing Center"
University of Washington-Seattle, 2009-2011
Managed the College of Education Writing Center. Created center schedules, tracked usage, offered writing workshops, and visited classes to promote the writing center services. Developed workshops for undergraduate and graduate students in the College of Education.

Teaching Assistant, Teacher Education Program, "Math Methods, Dilemmas of Teaching and Learning, Arts & Technology" & "Teaching for Learning & Adolescent Development"
University of Washington-Seattle, 2008-2009
Collaborated on curriculum development; led discussions. Graded written work.

Teaching Assistant, "Empirical Traditions in Technical Communication"
University of Washington-Seattle, 2008
Collaborated on curriculum development (TC 502); led discussions. Graded all written work.

Teaching Assistant, "Advanced Technical Writing and Oral Presentation"
University of Washington-Seattle, 2005-2007, 2008
Taught all lectures (TC 333). Developed course materials and learning activities, met with students and graded all written work and oral presentations.

Teaching Assistant, "Introduction to Theories, Methods, and Materials of Writing Center Tutoring"
University of Washington-Seattle, 2007
Wrote syllabus (TC 499), taught all classes. Developed learning activities, graded all required written work.

Teaching Assistant, "Introduction to Technical Writing"
University of Washington-Seattle, 2004, 2008
Taught all lectures (TC 231). Collaborated in curriculum and exam development, met with students and graded all written work, including mid-term and final exam papers.

Lead Tutor, "Engineering Writing Center"
University of Washington-Seattle, 2007, Summer
Supported undergraduate engineering students improving and learning new writing skills. Focused on developing student skills through discussion and discovery in individual sessions.


Graduate & Professional Student Senate (GPSS), "Senator/Graduate Student Representative," 2006-2007
UWTC Undergraduate Admissions Committee, "Graduate Student Representative (voting member)," 2005-2007
Association for Computing Machinery Special Interest Group - Computer-Human Interaction, "Officer (UW Chapter)," 2004-2006
Forum on Science Ethics & Policy, 2007


Women in AI Ethics Council. Co-lead: Roles + Rights. 2019-Present.
VICE-Copenhagen, VIRTUE, Copenhagen Pride (research consultant), Project Q, 2018-Present.
Undergraduate Student Thesis Advisor (Designskolen Kolding), 2018
National Academy of Sciences (NAS) Science & Entertainment Exchange, 2015-Present
Operation War Diary, 2014
Soldiers’ Angels, 2006-2012
PatchWorx, Inc., 2002-2004
Saint Joseph’s Hospital Home-Delivered Meal Program, 2002-2004

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